Money and scheduling policies.
Life happens. We all have unexpected things come up.
My job is to support you. I will work with you to schedule your session at a time that's convenient for both of us.
That being said, I do have a few policies in place intended to keep order in my schedule.
I regard your booking as a contract. Payments are due in full at the time of purchase, booking, reservation, or investment unless a payment plan applies. All payments are final. No refunds will be issued. Transfers are allowed. Single sessions must be used within 30 days of purchase. Classes and workshops must be attended at the scheduled times.
Your reserved time with me is mentioned in service description and tardiness will be included in that time.
Please note that tardiness exceeding more than 15 minutes will be considered a no-show. There will be no refunds issued for unused/missed sessions.
If you have an emergency, long vacations coming up, or significant changes in your schedule, please notify me about these changes as soon as possible. Extension to our agreement will be decided on and issued on a case-to-case basis.
Monika Dulian reserves her right to cancel and reschedule sessions in case of an emergency.