TERMS & CONDITIONS DISCLAIMER + Refund Policy
IMPORTANT NOTE: By using this website and/or purchasing any of my Programs, Products, and/or Services, you are voluntarily agreeing to this Disclaimer, and you are legally agreeing that you have read, understand, and fully consent to the terms below. If you have any questions about any of these Disclaimer terms, please contact me at before using my Website, or purchasing any of my Programs, Products, and/or Services.
By entering this website, or purchasing, or using my blog, e-mails, videos, programs, services, and/or products from or related to Always The Heart and Monika Dulian you are implicitly agreeing to accept all parts of this Disclaimer. Thus, if you do not agree to the disclaimer below, STOP now, and do not use my website blog, e-mails, social media, videos, programs, services, and/or products (collectively “Website, Programs, and Services”).
The information presented on this website is not intended to take the place of your personal physician’s advice and is not intended to diagnose, treat, cure or prevent any disease. Discuss this information with your own physician or healthcare provider to determine what is right for you. All information is intended for your general knowledge only and is not a substitute for medical advice or treatment for specific medical conditions.
For Educational and Informational Purposes Only
The information contained in my website, blog, guest blogs, e-mails, videos, programs, services and/or products are for educational and informational purposes only and is made available to you as self-help tools for your own use. You acknowledge that I am supporting you in my role exclusively as a Health and Wellness Coach and Healing Facilitator only. I provide information and services concerning, but not limited to, the maximizing of human health and optimizing wellness. I help support you so that you are empowered to take action to improve your health. I share general health and wellness and natural/alternative medicine concepts, documents, consulting, and other related information that is aimed to help you empower yourself to take your health into your own hands and into your own responsibility.
I can discuss the spiritual explanations for psychological/psychical disorders but I am unable to diagnose, prescribe, treat, or claim to cure any illnesses that require medical or psychiatric attention.
Not Medical, Mental Health, or Spiritual Advice
The information contained in this website or provided through my blog, e-mails, videos, programs, services or products is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, mental health practitioner, licensed dietitian or nutritionist, spiritual counselor, or any other licensed or registered health care professional. In this capacity as a Health and Wellness Coach and Healing Facilitator, I am not holding myself out to be a medical health practitioner including doctors, nurses, physician assistants, mental health providers including psychiatrists, psychologists, therapists, counselors, or social workers, or spiritual counselors. I am not providing health care, medical or nutrition therapy services or attempting to diagnose, treat or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. Rather, I serve as a coach, educator, mentor and guide who helps you reach your own health and wellness goals through implementing incremental, positive, healthy, sustainable lifestyle changes.
Consult Your Physician or Health Care Provider
My intent is NOT to replace any relationship that exists or should exist, between you and your doctor, nurse practitioner, physician assistant, mental health practitioner, spiritual counselor, or other healthcare professional. Always seek the advice of your physician, nurse practitioner, physician assistant, mental health provider, or another health care professional regarding any questions or concerns you have about your specific health situation, including but not limited to physical or mental health issues, possible or actual pregnancy, known or suspected food sensitivities or allergies, inflammatory conditions, dietary restrictions, or any medications you are currently taking. I advise you to speak with your own physician, nurse practitioner, physician assistant, and/or your own mental health provider before implementing any suggestions from my website, blog, e-mails, videos, programs, services and/or products about lifestyle, food, vitamins or supplements; engaging in an elimination diet, detox or cleanse; meditation or deep breathing exercises; or participating in any other aspect of a healthy eating and/or lifestyle program. Do not disregard professional medical advice or delay seeking professional advice because of information you have read on this website or received from me. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other healthcare professional. If you have or suspect that you have a medical problem, contact your own health care provider promptly.
Your Full Disclosure to Me
You agree to fully disclose to me in writing any specific health situation, physical or mental health issues, possible or actual pregnancy, known or suspected food sensitivities or allergies, inflammatory conditions, dietary restrictions, or any medications you are currently taking prior to the start of any Health Coaching, Trauma Trauma Release or Training services provided by me.
Not Evaluated by the FDA
The information contained on this website or provided through my blog, e-mails, videos, programs, services, or products has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease, or to be considered medical, psychological, or spiritual advice.
I aim to accurately represent the information provided on my website, blog, e-mails, videos, programs, services, and products. You are acknowledging that you are participating voluntarily in using my website or blog or in any of my e-mails, videos, programs, services, and/or products, and you alone are solely and personally responsible for your results. You acknowledge that you take full responsibility for your health, life and well-being, as well as the health, lives and well-being of your family and children (where applicable), and all decisions now or in the future.
My role is to support and assist you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment, and follow-through. I cannot and do not guarantee that you will attain a particular result, and you accept and understand that results differ by each individual. Each individual’s health and wellness success depends on his or her background, dedication, desire, and motivation. As with any health-related program or service, your results may vary, and will be based on many variables, including but not limited to, your body chemistry, daily demands, energy expenditure, stage of life, individual capacity, life experience, unique health and genetic profile, starting point, expertise, and level of commitment.
I present real-world experiences, testimonials, and insights about other people’s experiences for purposes of illustration only. The testimonials, examples, and photos used are of actual clients and the results they personally achieved. Each client has approved these testimonials, examples, and photos for use in materials to speak to my program, service, and/or product capabilities, but they are not intended to represent or guarantee that current or future clients will achieve the same or similar results. Rather, these client stories represent what is possible with my programs, services, and/or products. Each of these unique stories, and any and all results reported in these stories by my clients, are the culmination of numerous variables, some of which we cannot control.
By communicating with me via text, digital message, or in any other way, you are giving me permission to use and share snippets of our communication anonymously as testimonials.
Assumption of Risk
There are sometimes unknown individual risks and circumstances that can arise during the use of my programs, services and/or products that cannot be foreseen that can influence or reduce results. I am not responsible for your personal actions or choices before, during or after any of my programs, services and/or products. You understand that any private health class, workshop or seminar, Always The Heart or Monika Dulian’s service is to be taken at your own risk, with no liability on my part. You understand that any health or wellness product, suggestion, or recommendation is to be taken at your own risk, with no liability on my part. You also understand that any food preparation (whether for immediate or later consumption); or food handling, storage, or treatment; or instructions for immediate or later use; as well as any mention of any menu, recipe, product, suggestion, or recommendation is to be taken at your own risk, with no liability on my part. You accept full responsibility for the consequences of your use, or non-use, of any information provided by me through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve me of any liability or loss that you, or your family or children (if applicable), or any other person, may incur from your or their use, or non-use, of the information provided.
I do not assume liability for any accidents, delays, injuries, illness, disease, loss or damage to any private health class; workshop or seminar; Always The Heart service; Health and Wellness Coaching service; MAT Rapid Growth Trauma Release service, healing session, food preparation (whether for immediate or later consumption); or food handling, storage, treatment; or instructions for immediate or later use. I do not assume liability for accidents, delays, injuries, illness, disease, loss or damage due to any act or default of any company, organization, or person affiliated with me in any way who is engaged in rendering a service or carrying out arrangements, health products or supplements, food preparation, detoxes/cleanses, or educational sessions in any location; including but not limited to, any health food store, grocery store; yoga, martial arts or fitness studio; spa, cooking class, private home, restaurant, company/business, non-profit organization, school, or outdoor setting. I am not liable for your choices of medical treatment, dietary choices, lifestyle choices, supplements, vitamins, herbs, essential oils, teas, food storage, handling, condiments, and/or cooking or reheating, whether in my presence or not in my presence. In the event that you use the information provided on my website, blog, e-mails, videos, programs, services, and/or products, I assume no responsibility.
Although every effort is made to ensure the accuracy of published information on or through my website, blog, e-mails, recipes, food instructions, supplement recommendations, dietary recommendations, lifestyle recommendations, programs, services, videos, and products, the information may inadvertently contain inaccuracies or typographical errors. I am not responsible for the views, opinions, or accuracy of facts referenced in my website, blog, e-mails, recipes, food instructions, supplement recommendations, programs, services, videos, and products. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, I cannot be held responsible for the accuracy of my content.
Release of Claims
I will not be held responsible in any way for the information that you request or receive through or on my website, blog, e-mails, recipes, food instructions, supplement recommendations, dietary recommendations, lifestyle recommendations, programs, services, videos and/or products. In no event will I be liable to any party for any direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on this website or blog, e-mails, recipes, food instructions, supplement recommendations, dietary recommendations, lifestyle recommendations, programs, services, videos and/or products; including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information or any other loss, illness, physical or mental disease, condition or issue, or otherwise, even if I am expressly advised of the possibility of such damages or difficulties.
I MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, SERVICES, OR PRODUCTS INCLUDED ON THE WEBSITE OR OTHERWISE PROVIDED. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, I DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. I WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, EQUITABLE, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES.
Reference or links in this website, blog, e-mails, recipes, food instructions, supplement recommendations, dietary recommendations, lifestyle recommendations, programs, services, videos or products to any other business or entity’s information, opinions, advice, programs, services, or products do not constitute my endorsement or recommendation. I am not responsible for the contents of any off-site web pages, companies or persons linked or referenced in this site.
By using this website, blog, e-mails, recipes, food instructions, supplement recommendations, dietary recommendations, lifestyle recommendations, or any of my programs, services, videos or products, you implicitly signify your agreement to all parts of the above disclaimer.
The content of this agreement can change any time and without notice.
If you have any questions about this disclaimer, please contact me at
I regard your booking as a contract. Payments are due in full at the time of purchase, booking, reservation, or investment unless a payment plan applies. All payments are final. No refunds will be issued. Transfers are allowed.
By agreeing to make a payment for live events, online events, sessions, training, or digital products you agree to these terms and conditions. If you need to reschedule the original session, event, class, or course date then you can either change your date of attendance or sell your live events, online events, sessions, training, or digital products tickets to someone else.
Single sessions must be used within 30 days of purchase.
MAT certification courses must be attended within 1 year of purchase.
Single-occurrence classes and workshops must be attended at the scheduled times.
Your reserved time with me is mentioned in the service description and tardiness will be included in that time. Please note that tardiness exceeding more than 15 minutes will be considered a no-show. There will be no refunds issued for unused/missed sessions.
If you have an emergency, long vacations coming up, or significant changes in your schedule, please notify me about these changes as soon as possible. Extension to our agreement will be decided on and issued on a case-to-case basis.
Monika Dulian reserves her right to cancel and/or reschedule sessions, classes, and live events in rare personal cases.
Anyone making payments to Monika Dulian / Always The Heart acknowledges that they have read and understand the details of this disclaimer.
Any questions about refunds can be directed to: